Welcome to Elvantae LLC. This Privacy Policy explains how Elvantae LLC (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use, or make a purchase from our website (the “Site”). We are committed to safeguarding your privacy and being transparent about how your information is handled.
1. Who We Are
Elvantae LLC operates an e-commerce website offering personal care products, including Men’s Body Wash, Moisturizing Body Wash, and Hand Wash, for customers in the United States.
Company Name: Elvantae LLC
Email: support@elvantae.com
Phone: 1.888.416.4441
Address: 9941 Manchester Hwy
Service Hours: Monday–Friday, 9AM–5PM EST
2. Information We Collect
When you interact with our Site, we may collect certain information to provide and improve our services.
Information You Provide Directly:
This includes your name, email address, phone number, shipping and billing address, and order details when you place an order or contact customer support.
Order and Transaction Information:
Details related to your purchases, such as products ordered, quantities, prices, and order dates.
Payment Information:
Payments are processed securely by third-party payment processors. Elvantae LLC does not store full credit or debit card numbers on its servers. We only receive confirmation that payment has been successfully completed.
Automatically Collected Information:
When you browse our Site, we may automatically collect information such as IP address, browser type, device information, pages viewed, and interactions with the Site. This helps us understand how customers use our website and improve performance.
3. How We Use Your Information
We use collected information to operate our business and serve customers effectively. This includes processing orders, managing payments, providing shipping updates, responding to inquiries, and offering customer support. Information may also be used to improve website functionality, analyze usage trends, and enhance the overall shopping experience.
With your consent, we may send non-intrusive promotional emails about our products or updates. You can opt out of marketing communications at any time.
We may also use information to comply with legal obligations, prevent fraud, and protect the security of our Site and customers.
4. How We Share Your Information
Elvantae LLC does not sell your personal information. We may share your information only in limited circumstances, such as with trusted service providers who assist with payment processing, shipping, website operations, or analytics. These third parties are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect the rights, safety, and security of Elvantae LLC, our customers, or others.
5. Your Rights and Choices
You have the right to request access to or correction of your personal information. You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly. Please note that transactional or service-related communications may still be sent when necessary.
You can also manage cookies through your browser settings, although disabling cookies may affect some Site features.
To exercise your rights, contact us at support@elvantae.com or 1.888.416.4441.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance user experience, remember preferences, maintain shopping carts, and analyze site traffic. Cookies are small files stored on your device that help the Site function properly. You can control cookie settings through your browser.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
8. Third-Party Links
Our Site may contain links to third-party websites. Elvantae LLC is not responsible for the privacy practices or content of external sites. We encourage users to review third-party privacy policies before providing personal information.
9. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is discovered, we will take steps to remove it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Elvantae LLC
Email: support@elvantae.com
Phone: 1.888.416.4441
Address: 9941 Manchester Hwy
Service Hours: Monday–Friday, 9AM–5PM EST