At Elvantae LLC, we are committed to protecting the privacy and security of personal data. Although our primary operations are based in the United States, we recognize and respect the data protection rights of individuals located in the European Union (EU) and European Economic Area (EEA) under the General Data Protection Regulation (GDPR). This statement outlines how we uphold GDPR principles for EU/EEA residents who interact with our website.
1. Data Controller
For the purposes of GDPR, Elvantae LLC acts as the data controller for personal data collected through our website.
Elvantae LLC
Address: 9941 Manchester Hwy
Email: support@elvantae.com
Phone: 1.888.416.4441
Service Hours: Monday–Friday, 9AM–5PM EST
2. Our Commitment to GDPR Principles
Elvantae LLC is committed to processing personal data in accordance with GDPR principles. We process personal data lawfully, fairly, and transparently, and collect it only for specified, explicit, and legitimate purposes. We limit data collection to what is necessary, keep information accurate and up to date, retain it only for as long as required, and apply appropriate technical and organizational safeguards to protect data against unauthorized access, loss, or misuse.
3. Types of Personal Data Collected
When you visit our website, place an order, or contact us, we may collect personal data such as your name, email address, phone number, shipping and billing address, order details, and purchase history. Payment transactions are processed securely by third-party payment providers, and Elvantae LLC does not store sensitive payment card information.
We may also collect technical data, including IP address, browser type, device information, and website usage data through cookies and similar technologies. For complete details, please refer to our Privacy Policy.
4. Legal Bases for Processing
We process personal data under one or more of the following legal bases: to perform a contract with you when processing and fulfilling orders, to pursue legitimate business interests such as improving our website and preventing fraud, to comply with legal obligations, and where applicable, based on your consent. You may withdraw your consent at any time.
5. Your GDPR Rights
If you are an EU/EEA resident, you have rights under GDPR, including the right to access your personal data, request correction or deletion, restrict or object to processing, and request data portability. You also have the right to withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided in this statement. We will respond within the timeframes required by applicable law.
6. International Data Transfers
As Elvantae LLC is based in the United States, personal data may be transferred to and processed in the U.S. While the U.S. may not have an adequacy decision from the European Commission, we take appropriate measures to ensure personal data is protected in accordance with GDPR standards when transferred outside the EU/EEA.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to safeguard personal data. These measures are designed to protect information against unauthorized access, alteration, disclosure, or destruction.
8. Contact Us
If you have questions about this GDPR Compliance Statement, wish to exercise your rights, or have privacy-related concerns, please contact us:
Elvantae LLC
Email: support@elvantae.com
Phone: 1.888.416.4441
Address: 9941 Manchester Hwy
Service Hours: Monday–Friday, 9AM–5PM EST