$40.89
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At Elvantae LLC, we are committed to delivering your personal care products safely and efficiently. Please review our shipping policy below to understand how orders are processed and delivered.
Elvantae LLC currently ships only within the United States. We do not offer international shipping at this time.
All orders are processed within 1–2 business days, Monday through Friday, excluding holidays. Once your order has been processed, you will receive a confirmation notification when your package has shipped.
We are pleased to offer free shipping on all orders, with no minimum purchase required. After your order has shipped, delivery is typically completed within 3–5 business days, depending on your location and the carrier.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, weather conditions, or high-volume periods.
Once your order has shipped, you will receive a shipping confirmation email from support@elvantae.com that includes your tracking information. Tracking details usually become active within 24 hours of shipment.
If you need to update your shipping address after placing an order, please contact us as soon as possible. While we will do our best to accommodate address changes, we cannot guarantee modifications once an order has been processed or shipped.
You can reach us at support@elvantae.com or by calling 1.888.416.4441 during our service hours.
Elvantae LLC is not responsible for items damaged or lost during transit once the package has been handed over to the shipping carrier. If your order arrives damaged, please retain all packaging materials and contact the shipping carrier directly to file a claim. You may also contact our support team for guidance.
If you have any questions regarding your order or this Shipping Policy, please contact us using the information below:
Elvantae LLC
Email: support@elvantae.com
Phone: 1.888.416.4441
Address: 9941 Manchester Hwy
Service Hours: Monday–Friday, 9AM–5PM EST
At Elvantae LLC, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to help in accordance with the policy outlined below.
You may request a return within 30 calendar days from the date your order is delivered. To be eligible for a return, the item must be unused, unopened, and in the same condition in which it was received, including original packaging. Proof of purchase is required for all returns.
Returned items must be unused, unwashed, and free from damage caused by misuse or improper handling. Products must be returned in their original packaging and in a condition that allows them to be resold. Due to hygiene and safety considerations, items that have been opened or used may not be eligible for return.
To start a return request, please contact our customer support team with your order number and details of the item you wish to return.
Email: support@elvantae.com
Phone: 1.888.416.4441
Service Hours: Monday–Friday, 9AM–5PM EST
Once your request is reviewed and approved, you will receive return instructions from our support team.
If your return is approved, Elvantae LLC will provide instructions for return shipping. Return shipping costs may be covered depending on the reason for the return. Please do not send items back without first contacting our support team.
Once we receive and inspect your returned item, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider, but refunds typically appear within several business days. We do not charge any restocking fees.
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will review the matter promptly and offer a replacement or refund, as appropriate.
At this time, Elvantae LLC does not offer direct exchanges. If you would like a different item, please request a return for the original purchase (if eligible) and place a new order through our website.
We accept major credit and debit cards, as well as secure third-party payment processors. All payments must be completed at the time of purchase.
Orders are typically processed within 1–2 business days, excluding weekends and holidays. We currently ship only within the United States and do not offer international shipping. Delivery times may vary based on location and carrier, but most orders arrive within a few business days after shipment.
If you have any questions about this Return and Refund Policy, please contact us:
Elvantae LLC
Email: support@elvantae.com
Phone: 1.888.416.4441
Address: 9941 Manchester Hwy
Service Hours: Monday–Friday, 9AM–5PM EST
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